Our recommendation: start with a referral
We encourage all patients to have a doctor's referral before starting physical therapy. Requirements vary by insurance plan, so call us with your insurance card to confirm any authorization or documentation steps before scheduling.
A referral can help make the reason for treatment and any plan-specific documentation clear before your first visit.
Why requirements still vary
California access rules and insurance requirements can affect what is needed before or during treatment. Some plans may also require authorization.
Because those requirements can change, we confirm practical next steps by phone rather than treating one rule as universal.
What to have when you call
Have your insurance card and referral information available. We'll explain what documentation or authorization your plan may require before scheduling.
So what should you actually do?
Ask your doctor for a referral, then call us with your insurance card ready. If you do not have a referral yet, call us and we can explain what to confirm before starting.
This article is general education, not medical advice. For guidance specific to your situation, talk to a licensed provider — or call us at (559) 431-6700.
Dealing with this yourself?
Learn more about our most common starting point: back & neck pain, or call to schedule — we accept Kaiser, Medicare, and PPO plans.